Privacy Policy

The controller responsible for processing the data collected on this website is Klynic Software ("Klynic", "we" or "the platform"). You can contact us at info@klynic.co.

We may collect the following categories of information:

• Identification data: name, position, clinic or company.
• Contact data: work email, phone or WhatsApp.
• Commercial data: interest in the product, type of clinic, messages sent and demo requests.
• Technical data: IP address, browser, device, pages visited and website usage events.
• Account and billing data when the user hires or uses the platform.

We use the data to:

• Respond to requests sent through contact or demo forms.
• Manage business relationships and communications with interested clinics.
• Create, administer and protect user accounts.
• Process payments, subscriptions, billing and support.
• Improve the website experience and analyze the performance of our pages.
• Comply with legal, tax, contractual and security obligations.

Depending on the applicable jurisdiction, we process personal data based on user consent, the performance of pre-contractual or contractual measures, Klynic's legitimate interest in operating and improving its services, and compliance with legal obligations.

To operate Klynic we may use technology providers such as cloud infrastructure, analytics, authentication, email delivery, payment processing, support and security tools. These providers must only process the information necessary to provide their services.

Providers that may be involved include Google Cloud/Firebase services, Stripe, analytics tools and transactional communication services.

Klynic may use providers located in different countries. When data is transferred outside the user's country, we will seek to apply adequate protection mechanisms under applicable regulations, including contractual agreements, security measures and provider assessment.

We retain data for as long as necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, prevent fraud and maintain reasonable business records. When data is no longer needed, we will delete or anonymize it.

Depending on applicable regulations, you may request access, rectification, updating, deletion, objection, restriction of processing or portability of your data. To exercise these rights, write to us at info@klynic.co.

We apply reasonable technical and organizational security measures to protect data against unauthorized access, loss, alteration or disclosure. No system is completely infallible, but we work to maintain high standards of protection.

We may update this policy to reflect legal, technical or business changes. We will publish the current version on this page and indicate its update date.